Refund policy
No exchanges or refunds due to hygiene reasons.
We do not accept returns or exchanges on any jewelry — even if unworn. This includes change of mind, wrong size, or "didn't like it in person."
The only exception:
If your item arrives damaged or significantly different from its description, please contact us within 7 days of receiving your order. We may ask for photos of the issue. If approved, we will offer a replacement (if available) or a partial refund at our discretion.
Final sale items (Fun tier or marked "Final Sale"): Not eligible for any refund, including damage claims, unless the item arrived completely unusable.
Why no returns?
Jewelry is personal. Once it leaves our hands, we cannot guarantee it hasn't been worn. For the safety of all our customers, we do not accept returns.
We encourage you to:
· Read product descriptions carefully
· Check photos and size details
· Message us with any questions before buying
We're happy to help — we just can't take back earrings once they've been shipped.